All of the staff are there to help you from the minute you walk in till the time you leave! Every single person on their staff took the time to personally talk to me and make sure that my husband and I were well taken care of! We asked for whom we scheduled our appointment with and she said that she was going to be walking us around today. Next, The Waterfall gets it's name from it's many waterfalls, correct? I cant say enough good things about The Waterfall! Despite our setbacks, we would still recommend the waterfall as a venue for your future wedding. Ultimately, these were just a few of the negative experiences, and despite my detailed complaint with documented proof, the general manager stated they executed my wedding flawlessly and my request had been denied. Additionally, during wedding planning, there was a change in staff, specifically our main contact person and would-be day of coordinator. A 15 minute drive is worth it to look at. as. 1001 North Delaware Avenue, Fishtown. What a lovely touch! Everyone was so attentive to the needs of everyone involved in the wedding and they made sure that my husband and I had everythi Everything was amazing! And the venue itself-breathtaking. I couldnt be more thrilled with the day. Mehesh reached out to me regarding your cancellation and possibly re-booking another event. My bridal attendant was soo sweet. We never wanted for anything! We even had our own bridal attendant which was so great! LOVED my wedding here. Staff was very pleasant and food was really good. Everyone of our guests couldn't stop commenting on how great the food was, how accommodating the staff was and what a beautiful venue we chose. later. We had our ceremony Cynthia, tail! My guest absolutely loved the venue and the food!!! Some of our guests told us that they thought the cocktail hour was a buffet and so when they saw they were getting entrees, they were so full, they were barely able to eat their meals! Not to mention other different food options that we didn't even know about before the reception. We have guests still calling us and telling us this was the best wedding they have attended. Quinn, the matre d, and Ryan, the bridal attendant, were amazing; they were everywhere (usually with champagne), making sure you had exactly what you needed. The place was wonderful. The outdoor grounds were freshly landscaped, and during rehearsal the day before, Jessica helped the wedding party get in order and chimed in or made recommendations when needed. My wedding was everything I dreamed of and more! We specifically would like to thank our bridal attendant MonJay, our captain Lakira, and our MatreD DeNeen for all their support throughout the day. . When I was stressed she made sure to do everything to calm me! -beautiful venue My daughters wedding was held at The Waterfall on September 1, 2019. Just like a thumbprint, every personality is different, and when we serve the public as we do in the wedding industry, we often wear our heart on our sleeve. The taste testin Our wedding was on 7/18/2019 and it was amazing. From day one they made my entire wedding experience phenomenal. THE FOOD. Melinda was so great, and guided me through every step of the way. From the fantastic staff to the amazing food, there is not one thing we would have changed for our wedding. Being a same sex couple you hope to find a place that will treat you just like everyone else because you love like everyone else and that is what they did. ur reception was held in their Cascade Ballroom. Not only that, we gave The Waterfall a seating chart, including tables with ONLY CHILDREN AND THEY SERVED THOSE TABLES WITH CHAMPAGNE DESPITE OUR CLEAR OUTLINE THAT THE TABLE CONSISTED OF UNDERAGE CHILDREN! I can never thank them enough! WOW! The dessert stations blew me away and were amazing! s this venue truly breathtaking but the experience in general was simply amazing. Although the ballrooms are already equipped with magnificent dcor, lighting, and architecture; I also wanted to personalize the wedding day with my DIY/Pinterest ideas. All the little details were so beautiful, you pulled together such an amazing wedding day for Kabria & James. Not only is this venue absolutely stunning, but the food and service is unmatched. I wish I could rate this 0 stars! Ballroom was pure elegance, from the exquisite lighting to the spacious dance floor. You were so pleasant and kind to me. Located 30 minutes outside of Philadelphia. The views indoor and outdoor was outstanding! Request Pricing. If you plan to have an amazing wedding where no stone is left unturned its the THE WATERFALL or nothing . Everything from the ceremony space, the grand ballroom and bridal suite is top notch and beautifully decorated. Both inside and outside were available to us and it was so beautiful. They were so accommodating and so easy to work with. phone calls are returned so very quickly, and the staff went out of their way to make planning a breeze. The staff at the Waterfall was absolutely amazing and made my daughter and son-in-law's wedding day absolutely perfect! Plenty of food and great drinks! The staff was so accommodating and friendly the night of the event. They thought of everything! coordinate our special day. You made our night perfect!!! I would absolutely recommend. 901 Philadelphia Pike, Wilmington, DE 19809 Bellevue Hall is the perfect setting for your elegant wedding! Throughout the wedding planning process, we kept in touch with David, and bounced ideas with him on what our vision was for the day. The Waterfall. I worked with Maggie and Dave alto through out the experience and also can't say enough about how amazing they were. It was a perfect night! I got married at the Waterfall last month, and I don't even know where to begin on all the wonderful things I could say about this venue. Without them I may have not enjoyed the day as much as I did!! Although my husband and I didn't get to eat much, our guests could not stop raving over the food. The dinner and desserts also exceeded our expectations. I would recommend this venue to everyone! ht me food, water, napkins and even touched up my lipgloss. Nicole was great to work with. Every staff member was extremely nice and made sure we were happy and listened to every step of the way. Our whole experience with you The Waterfall has been nothing but amazing. All the employees except one mean bartender (said his name was Benny) were great! First and foremost, I have family members with extreme allergies - to which I spoke with every coordinator (all 4), the head chef (Neil), 1 of the owners (Marcus), as well as my Aunt called and spoke to the chef - at $150/head - I was guaranteed that the would have specialized meal and would be able to eat that night - Needless to say, the waitress looked at my Aunt and Cousin like they had 2 heads that night, said she would talk to the chef, NEVER came back to advise anything AND they NEVER received their meals. The evening of the rehearsal, they assumed we could rehearse in the cascade ballroom (which wasnt even our ballroom, but it was raining), but the clients who had a wedding in there didnt want us practicing with their decorations set up (I definitely dont blame them), but there was a prom in the grand ballroom, so we were told to rehearse outsidein the rain. The staff works like clockwork with smiles on there faces! Get the short rib ravioli, prime rib, and crab crusted scallops! was so well organized and ran so smoothly because of their amazing staff. which is how it should be, but it says a lot if you know me. Everyone that We had our daughters wedding here Sunday 3/4/18 and I couldn't be more happy. Everything about this venue is top of the line. She was always there when I needed her through the planning and any questions she kept me calm, my husband and I always felt she put our best interest first. Our Matire From start to finish, the Waterfall hit a home run with ambiance, outstanding service, and a scrumptious array of food. In particular Dan and Diandra. He was our 'go to' throughout the event. - From Brandy & Steve, y and the other man who was helping us(I am so sorry I forgot his name) were outstanding. We were truly blown away by the staff. And then they sit you down and go over everything that is included in their package. However, The Waterfall went above and beyond! I can't even. When she showed us the Grand room I had walked out to the dance floor, which had a white silk screen that had been laid over the dance floor. The interior of this venue is just as elegant and refined as the exterior. We can't wait to perform at the 10+ weddings we have on the schedule with The Waterfall this year. The Waterfall Catering and Special Events is a Wedding Venue in Claymont, DE. However, that was not the case on the day of. The cocktail hour had so much food to offer and all of our guests raved about how delicious everything was! Even though they run like a well-oiled machine, they still made me feel so important as a bride and were so very attentive to my needs. They were very responsive but once money was fully paid in advance, they were less responsive. Feels like they got our $20,000 and my event is over so OH WELL. We are so sorry for your loss. The venue is beautiful, the food is amazing and the staff is top notch. Melissa mentioned she recognized my last name, as she went to school. Besides Jessica, we also had a bridal suite attendant (whose name escapes me, sorry!) Not only did she ruin what was supposed to be our FIRST DANCE, by grabbling our arms tightly, pulling us to tell us she had a surprise, while our first dance music was wasting away without us on the dance floor.she unprofessionally demanded in so many words that it didn't matter what we had planned because this was HER facility! She stayed in communication with our coordinator and made sure that everything ran smoothly. . They always made me feel like a priority and were willing to work with all of my Medori/ Richter Wedding 5/10/19 I would easily rate th Best venue in Delaware!!! Even with the missing DJ, everything ended turning out perfectly, which is all that matters! Plan your wedding wherever and whenever you want on the WeddingWire App. Thank you so much Sam and Marcus the owner!!! Your guests will sure to leave full and happy. The experience was a pleasure from booking to our final goodbyes, and I am so happy with the memories created there for my daughter's wedding day. Couples have the freedom to choose their own vendors. There was a surprise that the staff at The Waterfall prepared for us, but there was some miscommunication between them and our DJ which created confusion and an awkward moment during the reception. As you probably have read from the other reviews, food was abundant and amazing! It was a plea My daughter's wedding was on 6/7/19. The Waterfall can be contacted via phone at (302) 792-2600 for pricing, hours and directions. However seeing it all put together for the wedding, was great. Amanda was my wedding attendant who served me well on my wedding day. And we are still talking about having the time of our lives. I wasn't worried about the timeline of the night, not even once!! t the wedding has been raving about it. She stayed in communication with our coordinator and made sure that everything ran smoothly. id, the general manager was also fantastic. So many options our guests raved about for weeks after the wedding. It has the environment that produces a dream wedding image and the staff is very friendly and cooperative. I will forever have these memories! The abundance of food is nothing like I ever seen before and taste delicious. We all felt like we were treated like royalty. I have to give a shout out to Ashley and Sam, as the bride I would not have stayed so poised without you. You will not be disappointed. What an amazing night we had. From the beginning with all We cannot say how great the service was and how smoothly our wedding went. Not only were the staff and room spectacular, the food was OUT OF THIS WORLD!!!! The food was cooked prefect and all the guess had a wonderful time. That was a very special touch that made me feel carefree that night. I will continue to share my story with engaged couples I work with--thanks a million! The hospitality and generousity from this venue is above and beyond and I would recommend The Waterfall to any couple looking into them right now. The Waterfall Delaware Wedding | Drayon + Taylor. The Waterfall was absolutely amazing for our wedding day. If you are looking for a venue which is extremely beautiful and with staff with great customer service , this is for you. Daring Celebrations & Ceremonies This venue knows what they're doing and they do it very well. Our wedding was perfect, the food was delicious and the staff were so professional. This of course was after our rehearsal started late, because valet didnt know there was a rehearsal and told the people who arrived before us they may be in the wrong location, so they left and went to the rehearsal dinner venue. DO NOT USE THIS VENUE - you will be promised things and they will not follow up. Plus, our guests are still talking about it so for us it definitely means that it was money well spent. It worked out great as a getting ready spot for a north Wilmington wedding. Truly a pleasure to work with! Maggie, our event coordinator, was wonderful! This notable estate is truly a one-of-a-kind property at which to host your wedding celebration. Any time I'd call or send an email, she was very prompt at responding and would ask the owners for further clarification if there was something she couldn't answer for us on the spot. I asked to give us any day so we don't use their busy day. From the moment our limo pulled up, to the very end of the night everything was handled so professionally. is absolutely amazing and was the biggest blessing to have her as our Coordinator! I then requested to pay all future installments by card to ensure I didnt have to open a new bank account should they lose another check, they told me I could pay with a card, but I would have to pay the 4.something percent surcharge. Rachael was extraordinary, she put up with me the whole time, helping me throughout the whole process and making it easier for me since I am in Nursing School. The food, cake, dessert (which had 6 stations), open bar, wedding planning, decorating, cleanup, gratuity and NO tax was all included in the price per person. Words and pictures cannot do this outdoor space justice. Our wedding day Hi Jina, They truly understand how to make the day special and run smoothly. The Waterfall Catering & Special Events 3416 Philadelphia Pike, Claymont, DE Map Phone www.waterfallbanquets.com Capacity: 500 people About The Waterfall Catering & Special Events The Waterfall is a wedding & events venue located in Claymont, Delaware. Billy, Maggie, Ryan and Quinn were attentive to our every need and made the day extra special with their meticulous attention to detail. I am so grateful we lucked out with the weather so that you could get your photos outdoors with everything in full bloom. Even during a very busy month of May they were always available to help us! From the wedding ceremony outside, cocktail hour followed by the dinner reception, words cannot express how beautiful everything was. Everything was BEAUTIFUL! They are very accommodating and our wedding coordinator Nicoleta was beyond amazing! I did receive my refund for the cake design I paid for which was not included. ing. We decided this is where we would have our wedding, and knew we were in good hands! Everyone we encountered was friendly, helpful, and went over and beyond our expectations. The Grand Ballroom is where we hosted our reception. Thank you thank you thank you to everyone at the Waterfall for the perfect wedding of our dreams!!!! Everything was taken care of for us and I felt like I didn't need to worry about anything throughout the entire day. The Waterfall Delaware Vibrant Wedding Trene' Forbes 370 subscribers Subscribe Share 7.6K views 4 years ago Jernay and Brandon exchanged lifelong vowels as they were married at The Waterfall in. Marcus the owner out did himself and treated my family like royalty. Here at the Waterfall, we take all reviews seriously and use them to better ourselves and our operation. My husband and I wanted as much time for dancing as possible and the staff did a great job serving the food quickly so we could dance the rest of the night. I can't stress enough how comfortable everyone made us feel, which is so important during a time like this. The venue is beautiful, the food is amazing and the staff is top notch. our next annual Couples Celebration! they ask you to chose in advance but ended up providing different food The food was incredible both in flavor and amount, the room is absolutely magical-looking, and the staff could not have been more accommodating We had our wedding at The Waterfall in Claymont, DE on October 3, 2015. Our guest are still raving about how wonderful and well organized our wedding was. The Waterfall is highly recommended for any couple looking to display their love at the highest level. There seemed to be an endless supply of food and drinks. Once we completed the tour we were seated in our "sales desk" room. Then the matred'-Just as attentive and fabulous. The garden ceremony area is beautiful. OMG she is awesome she did everything she could to work with us and make my wife's dream wedding come true!!! I was IRATE! Not only did David get his team aligned, but he also worked with our other vendors (DJ/MC, Photo/Videography, Photo Booth) to ensure a seamless transition from ceremony procession through all the reception activities. Like I sa My wedding was 09/07/2019. -their package includes a free cake ours was terrible and ugly, I wouldve rather paid for it. From the minute we went for our first visit, the service was impeccable. There is a separate room for cocktail hour which later turns into the dessert room. Melinda was beyond helpful throughout the whole process and when our day came, the staff was nothing less than amazing! You and Terron were so great to work with and I am so happy The Waterfall was able to share this special day with you. There had to be over a hundred different foods which includes a Toscana table, 25 or more butlered apps, 3 stations, pizza and more. Then came dinner which was so great! I could not have asked for a better family to work with for such a special day! All in all the venue was gorgeous, but I just wish I could of taken part in making things exactly how I wanted! It is still heartbreaking to know all the time and energy I put into our wedding along with my continuous communication and attention to detail, was for a less than perfect day thanks to the staff at the Waterfall. Everyone raved about the food and how fantastic everything turned out! Our main contact was Ashley and she did a wonderful job answering all our questions. You guys did a phenomenal job!!!! This is the part where I was saying imagine anything and you shall receive. e venue took every precaution to make it comfortable/safe for everyone. Wow! Our event coordinator was extremely helpful from our first visit up until the day of the wedding. The venue is beautiful, the food is amazing and the staff is top notch. Our guests to this day still tell us it was the best wedding they have ever been to! You will not be disappointed! Custom arched French doors open to reveal 14-foot ceilings, an oval dance floor made from hand-carved marble and draped ceiling accents. Our wedding took place on November 9th 2018 and I am still dreaming about how amazing it was, most of which is because of the Waterfall. From the very moment I walked in for a visit, I knew this was the place I would have my wedding. Thank you so much! David & the staff was very professional, very kind & very organized. Would highly recommend this venue to everybody. On our wedding day she made sure the event ran smoothly, from helping with the dress bustle to the cake cutting; she made sure we were enjoying every minute. Everyone is still raving about all the food at my wedding and how amazing it was! HANDS DOWN the best venue We have been to our share of weddings and not saying because it was ours but it really was amazing. Maggie, David and all of their staff were incredible to say the least. It did not stop them from making sure we had an the time of our life. The coordinator and managers were so enthusiastic about making sure every detail we wanted came to fruition - we were not that particular but they kept asking more and more questions to ensure the day was personal for us which was above and beyond what we expected. She handled everything so seamlessly from start to finish. Everything went smoothly and I didn't have to worry about anything We got married May 12, 2017 and our wedding could not have been more perfect! I could go on and on but instead of rambling let me put it this way: if you are looking for a top notch venue, look no further. Its in Delaware but only a 20 minute drive from Philadelphia! Every other venue we visited after that pared in comparison to The Waterfall. The staff were amazing beyond what we expected. 5.0 out of 5 rating , 185 Reviews, 4.6 out of 5 rating , 58 Reviews, 4.9 out of 5 rating , 113 Reviews, 5.0 out of 5 rating , 85 Reviews, 4.9 out of 5 rating , 320 Reviews, 5.0 out of 5 rating , 9 Reviews. 43,855 were here. David even took the time to sit with us and make sure that all of our questions were answered. Rest assured that booking with the The Waterfall is a safe bet. A perfect day! All the other staff I worked with were very nice and accommodating as well. All a parent wants is to have their child's wedding day be all they dreamed it could be and the Waterfall made her dreams come true. The entire staff at the waterfall was AMAZING!! The Cascade Ballroom can accommodate up to 325 guests. We have to give huge recognition to Samantha for all she did to make our special day come to life. This was the very first venue I looked at but still wanted to look at a few others to see what else was out there. From the moment he greeted us, you can sense that he was very personable, professional, experienced, and treated everyone with the utmost respect. Absolutely wonderful!!! aughter's event specialist and she was very attentive, accommodating and personable. We were in the Grand Ballroom which was the most beautiful room I have ever been in. Juniper by Tonic is well-equipped to handle elaborate gatherings, and offers incredible views of the city with . You have your own bridal suit, which is filled with different alcohol and food from the cocktail hour. Our wedding was just plain beautiful. The venue was gorgeous and the staff was awesome. I highly recommend getting married at the Waterfall!! The grounds are incredible. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized. O my husband and i recently had a wedding at the waterfall and our experience there was beyond our expectations. We had so many questions and were never made to feel like we were a bother. It was my dream wedding, and it woul You gotta be careful with this place. My fiance and I were robbed of our food! But speaking with her pretty much sealed the deal! The bridal suite accessibility was a plus for the bridal party, as it provided us a calm relaxing space to prepare for the party of our lives. Jessica is the best event planner and truly nailed every detail. Our guests continually told us that they couldn't believe how not only was there such a large amount of food, but everything tasted EXCELLENT! Our wedding was on June 22, 2019 and I would pick this venue over and over again without hesitation. Never in my dreams could I have imagined a more beautiful wedding!! I wish I could relive the entire day! When we started looking at venues in the Philadelphi Everything went great, from the big details such as the decorations to the small details such as making sure that us and our bridal party was feed. The food and drink seemed to be never ending - EVERYTHING was delicious! The weather was perfect. I cant thank the Waterfall and the staff enough, they made it a truly magical night for all of my guests. There is literally nothing bad to say about this place! I had my wedding at The Waterfall on 9/6/2018 in the It is a beautiful space and all of our guests went on and on about how wonderful the day was. This venue is breathtaking! They truly made us feel so special and made sure our day into the night was nothing short of perfection. Thanks for everything! My husband, bridesmaids, groomsmen and the reverend who were already placed before I walked down the aisle were MORTIFIED. The food was delicious, the venue was gorgeous and the staff was phenomenal. food was absolutely wonderful! David was more than accommodating! 174 Acre Luxury Mansion Rental with Private Pool in Poconos - PA (1700) 4.96. The staff was easily accessible and took good care of me! Our wedding was originally scheduled for May 2020 but had to reschedule for 2021. The Waterfall features two exquisite ballrooms that accommodates up to 500 guests. Just a great spot to get married. They were phenomenal! When I toured the ballrooms, cocktail hour room & outdoor space I was absolutely blown away - there is NO WHERE in the surrounding area or probably even anywhere close that is comparable. The Waterfall went above and beyond to make our day a memorable event. Because dinner was served very late we were only left with about 2 hours of fun and dancing. Everything was set up just as I imagined and I brought in a lot of stuff! We had nothing but great feedback from all of them. I told my guests beforehand how many cocktail hour and dessert options there were going to be, however they did not expect to get what they did. It is located minutes from the heart of Philadelphia and an hour away from Baltimore it makes a good choice for couples who want to have an affordable and classy wedding. I literally just had my wedding here at The Waterfall on May 6. i obviously dont plan events on a daily basis so I didnt know how to do things liek place settings and table arrangements. We couldnt be happier with their service. I cannot say enough good things about the staff at The Waterfall. I wish I coulds relive it over and over. Does The Waterfall deliberately not pre-treat the outdoor areas for insects? They really made us feel like we were their only clients! The staff was FANTASTIC! We highly recommend this venue for a wedding! All the vendors he recommended were excellent also. Although I didn't get to enjoy as much as I liked our guests RAVED about the food.
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